Where does tutoring take place?
Tutors will typically travel to the student’s home. The tutor can also meet students at a library or other convenient location. A parent or suitable guardian is required to be at home when a child is being tutored.
How long are tutorials?
We recommend 1 hour tutorials for younger students. 1 ½ or 2 hour tutorials are available for older students and can be arranged upon discussion with your tutor.
Includes (depending on the program and teacher):
- One-on-one tutorial sessions
- Diagnostic assessment (if applicable)
- Additional time spent outside of each tutorial to analyze, plan and design an individualized program for your child
- Weekly planning & preparation
- All student resources *(Some ESL students may be asked to purchase workbooks. These will be sold to the student at cost pricing)
- Communication with your child’s classroom teacher (optional)
*Rates are subject to change.
Do my tutoring hours expire?
All tutorials are pre-paid and are valid for up to one year. Any unused sessions may be rescheduled during this time period. No refunds will be given for unused sessions remaining after the one year period.
Sessions must be prepaid by semester prior to tutorials commencing. Payments can be made by post-dated monthly cheques or credit card. After the first tutoring session, monthly payments will be charged to your credit card at the beginning of each month. Please note: tutorials are prepaid for the upcoming month. There is a $50 charge for NSF payments.
If a student is late for a tutorial, the tutor will attempt to reach the student and/or parent by phone, and will wait at the tutorial location for 10 minutes. If the student does not arrive within 10 minutes, the session is considered ‘Missed’ and the tutorial session will be charged in full. If the student does arrive within 10 minutes, the tutoring session will resume for the remainder of the originally scheduled session. You will still be charged for the full hour.
24 hours’ notice is required for ANY change in schedule or absence, with the exception of absences due to illness. Please contact the tutor directly to reschedule a session.
If 24 hours’ notice is not provided, the session will be considered ‘Missed’ and the session will be charged in full.
In the event of illness, a minimum of 3 hours’ notice is required in order for your tutorial to be rescheduled to a later date. Less than 3 hours’ notice will result in the full amount of the tutorial being charged.